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Education WHA's Education Services offers quality, timely and cost-effective programs designed to address the educational needs of member staff at all levels within WHA's member hospitals. As member needs change, so will WHA's educational offerings. Continue to check back for additional educational offerings throughout the year. Recommendations for future educational topics or speakers are always welcome. Send us your ideas!
For more information about registration, contact: Jennifer Frank -- jfrank@wha.org
2008 Education Calendar At A Glance
Program brochures are available at www.wha.org approximately eight weeks prior to event dates.
November, 2008
- 3-4 - Leaping From Staff to Management, Appleton (Cancelled)
- 4 - The Emergency Department and EMTALA Compliance: What Hospitals Need to Know (Webinar)
- 5 - Nursing Blood Transfusion Practice, Stevens Point (Cancelled due to low enrollment)
- 11 - FTC "Red Flag Rules" - Strategies for Compliance with the Hospital Identify Theft Program (Webinar)
- 11 - Negotiation Effectiveness (Webinar)
- 13 - Tax-Exempt Hospitals Compliance Webinar Series: Part 3--Joint Ventures and Recent Developments Regarding Tax-Exempt Status (3-part Webinar)
- 13 - MRSA: Where Are We Going: Where Have We Been? (Webinar)
- 18 - Wis. Chapter of ACHE: Advancement Session (Waukesha)
- 19 - IRS Form 990 Update: How ill It Affect Your Corporate Policies? (Audioconference)
- 20 - Business Process Improvement Stragegies in Health Care: Lean Patient Transport (Webinar)
- 21 - Infection Prevention Webinar Series (Webinar: Part 1)
December, 2008
January, 2008
- 15 - Engaging Physicians in a Shared Quality Program (Webinar)
- 17 - Wisconsin ACHE: Advancement Session (La Crosse)
- 23 - The Gender Differences in Leadership Styles, Team Building Skills and Customer Service(Webinar)
- 24 - Lessons Learned: Case Studies in POA Implementation (Audioconference)
- 24 - Mentoring: Developing Leadership Teams: Session 1 (4-part Webinar)
- 25 - Wisconsin ACHE: Community Benefits: Keeping Pace with the IRS Demands for Non-Profit Hospitals (Wausau)
February, 2008
- 7 - Wisconsin ACHE: Community Benefits: Keeping Pace with the IRS Demands for Non-Profit Hospitals (Oshkosh)
- 20 - Mentoring: Developing Leadership Teams: Session 2 (4-part Webinar)
- 26 - Community Benefits Reporting Training (Wisconsin Dells)
- 27 - Community Benefits Reporting Training (Wausau)
- 28-29 - Health Care Administrative Professionals Conference (Wisconsin Dells)
- 28 - Improving Patient Safety and Quality of Care Using Crew Resource Management (Webinar)
March, 2008
- 6 - WHPRMS Spring Workshop (Pewaukee)
- 6 - Nursing Intensity Billing and Nursing Quality Impacts on Hospital Revenue - State of the Science (Webinar)
- 7-8 - Physician Leadership Development Conference, Kohler
- 11 - Patient Suicide: It Can Happen Anywhere (Webinar)
- 11 - Solutions to ED Call Coverage Issues: OIG Provides Hospitals with First Guidance to Payment Solutions (Webinar)
- 11 - Mastering Injections and Infusion Therapy (Webinar)
- 12 - High Stakes Communication: Patient Family Involvement (Webinar)
- 12-13 - Leaping from Staff to Management, Rothschild CANCELLED
- 13 - Why Don't We Speak Up? - The Impact on Patient Safety (Webinar)
- 18 - Out of the Frying Pan and Into the Flames: Combating Surgical Never Events (Webinar)
- 18 - Preparing for the Recovery Audit Contractor (RAC) Program: An Overview (Webinar)
- 20 - Mentoring: Developing Leadership Teams: Session 3 (4-part Webinar)
- 24 - Physician Integration: Options for Hospitals and Health Systems -- Part 1: Full Integration and Physician Employment (2-part Audioconference)
- 25 - The "Must Knows" of Hospital Governance: Roles and Responsibilities of Hospital Boards (Session 1; 3-part Audioconference)
- 26 - Room Pressurization (Webinar)
- 27 - Human Factors Improving the Performance of People in Complex Settings (Webinar)
- 28 - Physician Integration: Options for Hospitals and Health Systems -- Part 2: Partial Integration and Physician Joint Ventures
(2-part Audioconference)
April, 2008
- 2 - Digital Dog: 24 Online Hours in the Life of a Senior Healthcare Marketing Executive (Webinar)
- 3 - EMTALA and the On Call Physician 2008: Ensuring Compliance (Webinar)
- 8 - Improving the Revenue Cycle and Gaining Better Reimbursement (Webinar)
- 8 - Making the Leap from Lean Tools to Lean Culture for a Self-Sustaining Performance Improvement Culture (Webinar)
- 15 - Wake Up Your Workforce! Creating a Culture of Excellence Through Proven Internal Communication and Reward/Recognition Strategies (Webinar)
- 17 - Mentoring: Developing Leadership Teams: Session 4 (4-part Webinar)
- 22 - Engaging Patients Online: The Payoff of Just Trying It (Webinar)
- 22 - The "Must Knows" of Hospital Governance: Board-CEO Relationships (Session 2; 3-part Audioconference)
- 24 - Inpatient Rehab: Documentation of Medical Necessity (Webinar)
- 24 - Wisconsin ACHE: Succession Planning:
Examples from Local Organizations (Wauwatosa)
- 25 - Wisconsin ACHE: Federal and State Legislative Updates (Marshfield)
May, 2008
- 1 - Wis. Health Care Employee Pride Program, Wis. Dells
- 1 - Wisconsin ACHE: Crisis Communications (Madison)
- 6 - Emergency Department: Coding, Billing and Reimbursement (Webinar)
- 8 - Streamlining and Increasing Patient Flow Throughout the Organization (Webinar)
- 13 - Fixing Your Emergency Department: Making & Sustaining Improvements in Throughput, Quality, Satisfaction, Service and Revenue (Webinar)
- 14 - High Stakes Communication: Hand-Off Communication (Audioconference)
- 15 - Finding and Becoming and Effective Mentor (Webinar)
- 15 - Leadership Applications of Lean/Six Sigma: Methods to Improve Hospital Performance (Webinar)
- 15 - Getting a Seat at the Table with Lean/Process Improvment Initiatives (Webinar)
- 15 - WHA Advocacy Day, Madison
- 22 - Sorry Works! The Effects of Disclosure, Apology and Relationship (Webinar)
- 29 - Improving Alignment for Strategy Execution (Webinar)
June, 2008
- 3 - The "Must Knows" of Hospital Governance: Board-Physician Relationships (Session 3; 3-part Audioconference)
- 3 - Evaluating Performance with Dignity and Rspect (Webinar)
- 5 - Inpatient Rehab: Documentation of Medical Necessity (Webinar)
- 5 - Appropriate Care Measure-Leading Transformational Change for Health Care Quality (Webinar)
- 9 - Energizing Your Environment of Care Committee (Audioconference)
- 10 - Radiology: Coding, Billing and Reimbursement (Webinar)
- 17 - FMEA vs. Opportunity Analysis (Webinar)
- 18 - Planning for Power Failures in a Health Care Facility(Webinar)
- 18-20 - Rural Health Conference, Elkhart Lake
- 20 - Wisconsin ACHE: Reinventing Customer Service in Health Care (Elkhart Lake)
- 24 - Demystifying Health Care Finance (Webinar)
July, 2008
- 9 - High Stakes Communication: Health Literacy (Audioconference)
- 15 - The Financial Implications of MS-DRGs (Webinar)
- 15 - The New CMS Interpretive Guidelines on the Hospital CoPs: H&P, Verbal Orders, Security of Medication and Post-Anesthesia Evaluations (Webinar)
- 17 - The Joint Commission 2009 Leadership Standards: Ensuring Compliance (Webinar)
- 17 - Reinventing the Medical Staff (Webinar)
- 22 - OR Leadership and Hospital Performance (Webinar)
- 24 - Root Cause Analysis Versus Shallow Cause Analysis: What's the Difference? (Webinar)
- 24 - The Six Month Plan for Reducing Denials (Webinar)
- 29 - Avoiding Political Mistakes When Dealing With Physicians (Webinar)
- 29 - We Have a Situation: Disciplinary Action or Mentoring Opportunity? (Webinar)
- 31 - Observation Services: Coding, Billing and Compromise (Audioconference)
- 31 - The Changing Role of the Risk Manager in a Patient Safety Culture (Webinar)
August, 2008
- 4 - Ambulatory Surgery Strategies for Hospitals (Webinar)
- 5 - The Executive's Role in IT (Webinar)
- 5 - Mistake Proofing the Design of Healthcare Processes (Webinar)
- 6 - Top Seven Mistakes Hospitals Make in Designing Physician Compensation Structures (Webinar)
- 6 - Minimize Compliance & Financial Risk While Preparing for the RAC, Wisconsin Dells
- 12 - Life Safety Code Regulations for Hospitals: Examining Joint Commission Changes & Common State Regulation Issues (Madison)
- 12 - New Models for Hospital-Physician Partnership (Webinar)
- 12 - Chargemaster: Understanding Revenue Codes (Webinar)
- 13 - How to Protect Your Hospital from the Anesthesia Shortage (Webinar)
- 14 - Disruptive Behavior Impacting Quality & Safety: What Hospitals Needs to Know About the New Joint Commission Standards (Webinar)
- 14 - Creating an Operational Early Warning System (Webinar)
- 15 - Wisconsin ACHE: Physician Relations - Achieving Physician/Hospital Partnerships: The Clinical Institute Model
- 19 - Creating Service Excellence and Patient Relations (Webinar)
- 21 - Hospital Discharge Planning; Best Practices to Reduce Preventable Re-admissions (Webinar)
- 28 - Conducting a DRG Audit (Audioconference)
September, 2008
- 9 - Excellence in Wisconsin Nursing, Wausau
- 9 - The Challenges of Providing Psychiatric Services (Webinar)
- 11 - The Immigration Crisis Continues: Is Your Hospital Ready? (Webinar)
- 11 - Preventing Patient Movement-Related Injuries at the Bedside (Webinar)
- 16 - Diversity and Inclusiveness: One Organization's Journey (Webinar)
- 16 - Researching Coding and Billing Compliance Issues (Webinar)
- 16 - Enhancing Patient and Staff Safety in the Behavioral Health Environment (Audioconference)
- 17-19 - WHA Annual Convention, Green Bay
- 18 - Strategies on How to Ask Patients for Money (Webinar)
- 22 - Tax-Exempt Hospitals Compliance Webinar Series: Part 1--Governance and Community Benefits (3-part Webinar)
- 23 - Preventing Clinical Denials: A Comprehensive Revenue Management Approach (Webinar)
- 23 - IRS Form 990 Update: Will Your Corporate Policies Need to Change? (Audioconference)
- 25 - Hot Topics in Health Care CANCELLED due to low attendance
October, 2008
- 1 - RAC Attack: Lessons Learned, Getting Ready and Internal Risk Assessment Tools (2-part Audioconference)
- 2 - Conducting an APC Audit (Audioconference)
- 7 - Session 1: Critical Access Conditions of Participation (3-part Audioconference)
- 8 - Effective Group Practice Governance Structure (Webinar)
- 9 - Wis. Chapter of ACHE: Managed Care Trends in the SE Wisconsin Marketplace
- 14 - Session 2: Critical Access Conditions of Participation (3-part Audioconference)
- 14 - Tax-Exempt Hospitals Compliance Webinar Series: Part 2--Executive Compensation and Excess Benefits (3-part Webinar)
- 14 - How to Have a Margin Discussion With Your Doctors (Webinar)
- 14 - Developing Coding, Billing and Reimbursement Policies and Procedures (Webinar)
- 16 - Top Problematic Joint Commission Standards for Hospitals: Strategies to Ensure Compliance (Webinar)
- 20-21 - Wisconsin Quality & Safety Forum, Wisconsin Dells
- 21 - Session 3: Critical Access Conditions of Participation (3-part Audioconference)
- 23 - RAC Attack: Utilizing Observation Correctly to Prevent Exposure with One-Day Stays and Short Stays (2-part Audioconference)
- 30 - New Stark Law Developments (Webinar)
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