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Strategies on How to Ask Patients for Money
Webinar
September 18, 2008
Time: 1:30-3 p.m. CENTRAL TIME
Register for this event online:
September 18, 2008 ($295 per line)
Program Description
Asking patients for money is one of the most difficult activities that a receptionist or accounts receivable collector may perform. Success begins with raising the comfort level of the "collector" and providing tools to assist in the collection process. The presentation will focus on criteria important to maximizing collections and aspects of IDX functionality as effective tools. Participants will receive sample scripts, as well as techniques used by similar organizations when successfully implementing these strategies.
Learning Objectives:
At the completion of this program, the participant will be able to:
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Discuss how to use IT functionality to improve collections.
- Describe how the use of standardized processes can improve collections.
- Discuss how to give collectors and registration staff tools to raise comfort levels in asking for money
Who Should Participate
Chief Financial Officers
Patient Accounting staff
Registration staff
Vice Presidents of Physician Services
Physician Management staff
Faculty
Daniel J. Marino
Daniel J. Marino is recognized as a proven leader in the physician practice arena. His work with multi-specialty group practices around the country has allowed many organizations to realize significant improvements in financial performance. Marino shares his insights regularly at health care industry
events, including national conferences for group practice leaders and regional practice management information system meetings. A successful trainer, Marino has designed and presented several education programs to help health care professionals at all levels learn and adopt revenue cycle best practices. He has also written several articles for national publications on how medical groups can improve financial performance. Marino received both his MHA and MBA from Xavier University in Cincinnati, Ohio.
The views expressed by the speaker do not necessarily reflect the policies or opinions or the Wisconsin Hospital Association.
Registration Information
Fee
$295.00 for one phone line per site
Please register only one name per connection.
Additional phone lines will be billed at $295.00 each.
How the Webinar Will Work
Dial-in instructions, on-line login instructions and any other reference materials will be emailed to each registrant approximately three days prior to the conference. If you do not receive them by this date, please email lgeishirt@wha.org.
It is the responsibility of the registrant to access presentation materials prior to the day of the event. If your e-mail address changes, you do not receive an e-mail with instructions from WHA, or if you are unable to open presentation materials, please contact Lisa Geishirt at WHA two days prior to the event to allow time to address the issue.
Substitution, Transfer and Cancellation Policy
Cancellations received in writing up to five business days prior to an event will be given a full refund less a $50 processing fee. No refunds will be given for cancellations received less than five business days prior and day-of-program no-shows. Substitutions are accepted.
Register for this event online:
September 18, 2008 ($295 per line)
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