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We Have a Situation: Disciplinary Action or Mentoring Opportunity?
Webinar
July 29, 2008
Time: 9 - 10 am CENTRAL TIME
Register for this event online:
July 29, 2008 ($295 per line)
Program Description
Of all the definitions for the word 'discipline,' only one of them includes the word 'punishment.' Most employees don't intentionally violate policies and procedures. No one looks forward to dealing with this type of situation but sometimes it is unavoidable. Check the policy and then check your own attitude. Can a potentially uncomfortable meeting turn into a mentoring opportunity? A dignity and respect approach might make the difference.
Learning Objectives
At the completion of this program, the participant will be able to:
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Separate the true purpose of disciplinary action from personal issues.
- Explain the connection between discipline and mentoring.
- Apply a situational process to disciplinary situations.
Who Should Participate
COOs
CNOs
Hospital & Clinical Leadership
HR Directors
Patient Safety Officers and staff
Performance Improvement Director and staff
Joint Commission Coordinators
Risk Managers
Faculty
Gail Pursell Elliott, innovations Training, Roland, IA
Gail Pursell Elliott has over 20 years experience in middle and upper management in the health and human services industry. Gail is the founder of Innovations "Training with a Can-Do Attitude." She is also the co-author of the book "Mobbing: Emotional Abuse In the American Workplace," the first book addressing this subject to appear in the United States.
The views expressed by the speaker do not necessarily reflect the policies or opinions or the Wisconsin Hospital Association.
Registration Information
Fee
$295.00 for one phone line per site
Please register only one name per connection.
Additional phone lines will be billed at $295.00 each.
How the Webinar Will Work
Dial-in instructions, on-line login instructions and any other reference materials will be emailed to each registrant approximately three days prior to the conference. If you do not receive them by this date, please email lgeishirt@wha.org.
It is the responsibility of the registrant to access presentation materials prior to the day of the event. If your e-mail address changes, you do not receive an e-mail with instructions from WHA, or if you are unable to open presentation materials, please contact Lisa Geishirt at WHA two days prior to the event to allow time to address the issue.
Substitution, Transfer and Cancellation Policy
Cancellations received in writing up to five business days prior to an event will be given a full refund less a $50 processing fee. No refunds will be given for cancellations received less than five business days prior and day-of-program no-shows. Substitutions are accepted.
Register for this event online:
July 29, 2008 ($295 per line)
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