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High Stakes Communication: Hand-Off Communication
Audioconference
May 14, 2008
Time: 10:30 - 11:30 am CENTRAL TIME
Register for this event online:
May 14, 2008 ($295 per line)
Program Description
Communication has been identified as a primary issue in Root Cause Analysis during Sentinel Event investigation. Communication is a critical aspect of ensuring the health and safety of patients. This audioconference will focus on discussion of various strategies for hand-off communication with other providers.
Learning Objectives
At the completion of this program, the participant will be able to:
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Implement at least two strategies for hand-off communication.
- Describe methods to improve hand-off communication between health care staff to reduce errors.
Who Should Participate
Nursing leadership
Nursing staff
Case Managers
Pharmacy staff
Social Workers
Physicians
Risk Managers
Quality Managers
Faculty
Sharon Walsh-Hart, Patient Safety Consultant, TriHealth, Inc.
Sharon Walsh-Hart is a patient safety consultant and educational specialist in critical care for TriHealth, Inc. in Cincinnati, Ohio. She is also adjunct faculty at Xavier University and has given many professional lectures. She received a diploma of nursing, a B.S. in Nursing, and is currently enrolled in a dual MSN/M.Ed. program. She has over 30 years of nursing experience.
The views expressed by the speaker do not necessarily reflect the policies or opinions or the Wisconsin Hospital Association.
Registration Information
Fee
$295.00 for one phone line per site
Please register only one name per connection.
Additional phone lines will be billed at $295.00 each.
How the Audioconference Will Work
Dial-in instructions, on-line login instructions and any other reference materials will be emailed to each registrant approximately three days prior to the conference. If you do not receive them by this date, please email lgeishirt@wha.org.
It is the responsibility of the registrant to access presentation materials prior to the day of the event. If your e-mail address changes, you do not receive an e-mail with instructions from WHA, or if you are unable to open presentation materials, please contact Lisa Geishirt at WHA two days prior to the event to allow time to address the issue.
Substitution, Transfer and Cancellation Policy
Cancellations received in writing up to five business days prior to an event will be given a full refund less a $50 processing fee. No refunds will be given for cancellations received less than five business days prior and day-of-program no-shows. Substitutions are accepted.
Register for this event online:
May 14, 2008 ($295 per line)
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