Calendar

Moving Forward: A New Focus on Patient Care - Webinar Series

The Patient as a Consumer: How to Create Experiences Patients Actually Value

Consumers everywhere are becoming increasingly influential, empowered, and demanding. The maxim “The consumer is boss” has become only more urgent as the digital revolution, social media, expanding choices, and 24/7 connectivity have empowered consumers and heightened their expectations. Healthcare is not immune to this trend, as healthcare systems, big tech companies, and new entrants compete to provide better experiences for patients and caregivers alike. During this presentation, David Duncan will share techniques from his new book, The Secret Lives of Customers that people working in healthcare can use to take a consumer lens on the people they serve. This includes techniques for gaining new insight into their most important challenges and aspirations related to their health, and for finding innovative ways to help that consumers will value, including ways to make their healthcare experience even better. 

 

Demystifying data analytics for health care organizations in 2022 and beyond


Learn how a health care organization can get started with analytics and understand when and how advanced analytics should be applied. We will cover cases to improve efficiency with analytics and understand how analytics can reduce health care costs.


 

 

Journey to a Healthier Wisconsin Early Adopters – Tales from the Trenches Part 2

Webinar Series

SDOH can have a profound impact on health outcomes; and yet, developing and sustaining processes to build a culture of health remains a challenge. Currently, no standardized SDOH collection exists, resulting in incomplete data and gaps in important information, placing health care systems at a disadvantage when seeking to effectively identify, prioritize and intervene on SDOH. 

In collaboration with the WHA Information Center (WHAIC), the WHA quality team is offering the first of a four-part SDOH webinar series, featuring Gloria Kupferman, Chief Data Strategy Officer at the American Hospital Association. This webinar will provide the background and purpose of this significant collaboration, stress the importance of Z Code Data Collection from the national perspective, emphasize the importance of capturing SDOH data in the medical record, and provide an overview of Z code collection in Wisconsin to offer hospitals and health systems valuable information to help improve health outcomes in their communities.     

 

EMTALA Update 2022

Webinar Series - Session 1

Any hospital that has an emergency department and accepts Medicare and Medicaid patients must follow the federal law and the Center for Medicare and Medicaid Services (CMS) Conditions of Participation Interpretive Guidelines on the Emergency Medical Treatment and Labor Act (EMTALA). Hospitals without emergency departments must comply with EMTALA if they have specialized capabilities. EMTALA can also impact obstetrical patients and behavioral health patients.
 
EMTALA is a hot topic with CMS and OIG and should be on the radar screen for every hospital. There have been a recent increased number of deficiencies and increased CMS and OIG activity. As such, it is important for hospitals to be prepared should a CMS surveyor walked into your hospital today to investigate an EMTALA complaint.
 
Hospitals are required to report a potential EMTALA violation and can be cited for failure to do so. CMS issued a recent deficiency memo showing that over 5,350 hospitals received deficiencies for failure to comply with the federal EMTALA law. Common deficiencies of emergency departments, including EMTALA citations, will be discussed during this program.
 
This 3-part webinar will include the regulations and interpretive guidelines. It will include all 12 sections and an expanded section for on-call physicians and the shared and community care plan process.
 

 

EMTALA Update 2022

Webinar Series - Session 2

Any hospital that has an emergency department and accepts Medicare and Medicaid patients must follow the federal law and the Center for Medicare and Medicaid Services (CMS) Conditions of Participation Interpretive Guidelines on the Emergency Medical Treatment and Labor Act (EMTALA). Hospitals without emergency departments must comply with EMTALA if they have specialized capabilities. EMTALA can also impact obstetrical patients and behavioral health patients.
 
EMTALA is a hot topic with CMS and OIG and should be on the radar screen for every hospital. There have been a recent increased number of deficiencies and increased CMS and OIG activity. As such, it is important for hospitals to be prepared should a CMS surveyor walked into your hospital today to investigate an EMTALA complaint.
 
Hospitals are required to report a potential EMTALA violation and can be cited for failure to do so. CMS issued a recent deficiency memo showing that over 5,350 hospitals received deficiencies for failure to comply with the federal EMTALA law. Common deficiencies of emergency departments, including EMTALA citations, will be discussed during this program.
 
This 3-part webinar will include the regulations and interpretive guidelines. It will include all 12 sections and an expanded section for on-call physicians and the shared and community care plan process.
 

 

Moving Forward: A New Focus on Patient Care - Webinar Series

Leading a Change-Ready and Inclusive Environment

Transforming your culture to support a more inclusive environment for your team members, patients, and communities requires an intentional strategy and commitment to integrate equity and inclusion into all aspects of your organization and your leadership approach. During today’s session, Kristie Tobias will guide you on how to lead a change-ready and inclusive environment.

 

EMTALA Update 2022

Webinar Series - Session 3

Any hospital that has an emergency department and accepts Medicare and Medicaid patients must follow the federal law and the Center for Medicare and Medicaid Services (CMS) Conditions of Participation Interpretive Guidelines on the Emergency Medical Treatment and Labor Act (EMTALA). Hospitals without emergency departments must comply with EMTALA if they have specialized capabilities. EMTALA can also impact obstetrical patients and behavioral health patients.
 
EMTALA is a hot topic with CMS and OIG and should be on the radar screen for every hospital. There have been a recent increased number of deficiencies and increased CMS and OIG activity. As such, it is important for hospitals to be prepared should a CMS surveyor walked into your hospital today to investigate an EMTALA complaint.
 
Hospitals are required to report a potential EMTALA violation and can be cited for failure to do so. CMS issued a recent deficiency memo showing that over 5,350 hospitals received deficiencies for failure to comply with the federal EMTALA law. Common deficiencies of emergency departments, including EMTALA citations, will be discussed during this program.
 
This 3-part webinar will include the regulations and interpretive guidelines. It will include all 12 sections and an expanded section for on-call physicians and the shared and community care plan process.