It’s been a challenging three years for hospitals and health systems and the health care workforce. 2020 and 2021 illuminated and exacerbated long-standing issues and heralded new issues that Wisconsin had previously been able to mitigate, such as widespread nursing shortages and a sudden and almost complete lack of access to post-acute care.
2022 brought on additional challenges in the form of an early and intense surge of RSV and influenza, and a worsening of supply chain shortages.
And the aging of the large baby boom generation, the Silver Tsunami, continues to challenge the health care workforce on two fronts: thousands of health care workers retire each day as the aging of our state’s population creates escalating demand.
Join WHA Senior Vice President of Workforce and Clinical Practice, Ann Zenk, for an hour-long briefing on the impact of these challenges on Wisconsin’s health care workforce. This WHA member only virtual forum will lay the foundation for a day-long in-person WHA Health Care Workforce Forum to be held September 13, 2023 In Madison. A follow-up to WHA’s inaugural Workforce Forum in 2022, the in-person event will provide WHA members and other key stakeholders an opportunity to discuss the workforce challenges confronting hospitals and health systems, and to learn about innovative strategies to address these challenges from expert speakers and from each other.
Join WHA Corporate Member, RSM, as they provide subject matter expertise in the areas of operational efficiencies.
An Examination of Self-Service vs. Full-Service Patient Billing
While self-service patient financial engagement options are convenient, approximately 60% of patients who begin to use self-service technologies ultimately give up and call for assistance in either completing their payment arrangements or wanting additional information before paying. This webinar examines the right mix of self-service with full-service to optimize reimbursements.
Presenters will cover strategies that combine self-service solutions such as:
- Patient text-to-pay phone app
- Patient web portal access to accounts
- Apps that explain bills to patients
- Self-pay follow-up via mail, phone, email and text with full-service options that include access to real humans, such as:
- Live chat on web portal and text-to-pay phone app
- Phone number to reach live person in real time provide the right mix of self-service and full-service patient engagement tools to optimize collections
This webinar is being facilitated by valued WHA Corporate Member, Meduit.
Medicare-certified hospitals must follow the Centers for Medicare and Medicaid Services’ regulations and interpretative guidelines for the Emergency Medical Treatment and Labor Act. This three-part series will focus on problematic areas of EMTALA concepts, adequacy of medical screening and on-call physician issues.
Part I focuses on the basic requirements of EMTALA and available resources to hospitals. The presentation will discuss EMTALA definitions and requirements.
Medicare-certified hospitals must follow the Centers for Medicare and Medicaid Services’ regulations and interpretative guidelines for the Emergency Medical Treatment and Labor Act. This three-part series will focus on problematic areas of EMTALA concepts, adequacy of medical screening and on-call physician issues.
Part II will discuss EMTALA issues including adequacy of medical screening examinations, certification of false labor, observation, inpatient services, outpatient services, EMTALA sign issues and appropriate transfers.
Kaavio Brown Bag Lunch Summer Series
The WHAIC has developed a new payor detail dashboard that will allow users to understand their payor mix as well as the details behind it, including other facilities in the market, service line and more. In addition, WHAIC will review its Charge Analyzer tool which allows hospitals a systematic way to analyze their charges by offering a “drill down” type of functionality. Join us for this members-only webinar as we focus on transparency!
Medicare-certified hospitals must follow the Centers for Medicare and Medicaid Services’ regulations and interpretative guidelines for the Emergency Medical Treatment and Labor Act. This three-part series will focus on problematic areas of EMTALA concepts, adequacy of medical screening and on-call physician issues.
Part III will focus on physician involvement with the EMTALA process including on-call physician schedules, on call physician rules, when an on-call physician must appear in the emergency department and dealing with difficult patient situations including leaving against medical advice or without being seen.
Kaavio Brown Bag Lunch Summer Series
The WHAIC team welcomes all data purchasers, and data users, to participate in a short session where we will demonstrate how to use Kaavio and quick reports to answer your business questions. In addition, this session will focus on understanding the additional WHA member dashboards behind the WHA member portal.
Kaavio Brown Bag Lunch Summer Series
To help our rural hospitals grow and expand their data programs, WHAIC, in collaboration with the Wisconsin Office of Rural Health, has developed a suite of web-based dashboards that includes financial, quality and other data/information for rural hospitals. The development of the Rural Health Dashboards is based on WHAIC’s discharge data, fiscal survey results and quality metrics. The dashboard supports the comparison of target hospital(s) to each other and/or to rural cohort. If you are currently, or are eligible for a SHIP grant, please join us for this informative webinar!