More than 90 people participated in two days of Quality Essential Skills Training (QuEST) in Madison February 28 - March 1. The training is part of the Hospital Improvement Innovation Network (HIIN) project to reduce readmissions and hospital-acquired harm.
During the first day of training, participants learned new strategies for designing small tests of change, getting direct caregivers involved in improvement and how to establish an effective quality improvement team. Day two of the training focused on simple data analysis techniques that help hospitals quickly determine if the changes they are implementing are getting the desired results.
Attendees included quality professionals and infection prevention staff and nurses who are working to reduce harm and readmissions.
“Quality improvement happens at the bedside of the patient, so it is critical for people throughout the hospital to be able to apply these quality strategies to their work,” said Kelly Court, WHA chief quality officer. “The training also helps people make new connections to share and spread success among hospitals.”
The QuEST training is an important component being used by the Great Lakes Partners for Patients HIIN, designed by WHA. Court and Beth Dibbert, WHA quality director, are also providing QuEST training to hospitals in Michigan and Illinois. Additional sessions will be held throughout the HIIN project, and all hospitals enrolled in the HIIN are encouraged to send staff who are key to their quality improvement work.