THE VALUED VOICE

WHA encourages members to complete a survey being carried out by the Center for Lean Engagement and Research in Healthcare (CLEAR) and the American Hospital Association (AHA). The survey, entitled “National Survey of Lean/Transformational Performance Improvement in Hospitals” collects information related to hospital implementation of lean, lean + Six Sigma, and Robust Process Improvement.

AHA sent a letter to all member and non-member hospitals in late April with a request to forward the survey to the CMO or equivalent position. The data will contribute to knowledge of lean implementation and assist in developing further guidance on its use in health care. 

To obtain your username and password to complete the survey, contact Tammy Hribar at WHA at thribar@wha.org. Hospitals are encouraged to respond even if they are not involved in lean activities.