Hospital quality and risk management staff recently attended the first session of the 2017-2018 WHA Quality Forum to learn about patient safety tools and concepts. Alex Hunt, quality improvement specialist for AboutHealth, and Kelly Court, WHA chief quality officer, served as faculty for the day.
Attendees learned a variety of practical patient safety tools including root cause analysis, apparent cause analysis and failure modes and effects analysis. The forum is designed to allow people to learn new things from the faculty and each other and then practice what they learned using a variety of scenarios.
“The forum provides a unique and affordable opportunity for WHA to share basic quality and patient safety education,” according to Court. “All attendees left the session feeling confident they would be able to use the information in their daily work.”
The forum series, which will cover additional topics such as medical staff quality, survey readiness, external quality requirements and basic quality improvement, will continue into 2018. WHA members can find a full brochure and link to registration for future sessions at www.wha.org/seminars.aspx. For questions about the content of these education events, contact Beth Dibbert at bdibbert@wha.org.