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Just Culture – The Foundation of Trust & Transparency, September 26

May 11, 2018

Hospitals have been working hard to reduce preventable readmissions and hospital-acquired harm while integrating high reliability and person and family engagement principles into the culture. WHA invites hospital leaders and improvement staff to attend an event featuring Outcome Engenuity CEO David Marx. 

Marx wrote a seminal paper in 2001 describing the concept of Just Culture, which became a focal point for efforts to reconcile notions of “no blame” and “accountability.” He went on to form the Just Culture Community, which follows a “fix the process” theory at institutions around the country. Attendees will have the opportunity to network with other hospital and patient safety leaders and collaborate on improvement opportunities for the upcoming year.

Upon completion of the program, participants will be able to:

  • Build a culture of trust for caregivers;
  • Acquire specific strategies for implementing and sustaining a Just Culture from hospital leaders;
  • Understand how physicians use the Just Culture algorithm in peer review; and,
  • Discover tools for achieving a Just Culture and high reliability through case studies.

The event will take place September 26, 2018 from 9:00 a.m.–3:30 p.m. at the Glacier Canyon Lodge in Wisconsin Dells. To register or for additional event details, go to www.cvent.com/d/kgqm94.
 

This story originally appeared in the May 11, 2018 edition of WHA Newsletter