Health Care Quality Resource Center

Health Care Quality Resource Center

We’re excited to offer you a dedicated space to find up-to-date information on quality and patient safety resources, tools, educational opportunities such as webinars, information on events, news and updates from the WHA Chief Quality Officer, Quality Director, Quality Managers, and more!

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May. 22, 2025

We Ask Because We Care Campaign Resources

Advancing Healthcare Excellence and Inclusion (AHEI) equipped hospitals and health systems with tools and support to identify and address healthcare disparities. AHEI resources, including staff training and patient education materials and webinar recordings are available to all HANYS members beyond the closing of the program.

StaffResources

Document

May. 21, 2025

Sexual Orientation and Gender Identity Staff Facts and Scripting

This document is designed to help healthcare organizations successfully collect sexual orientation and gender identity (SOGI) data and document the data in the electronic health record (EHR).

StaffResources

Document

May. 21, 2025

Race, Ethnicity, and Language Staff Facts and Scripting

This document is designed to help healthcare organizations successfully collect Race, Ethnicity, and Language (REaL) data and document the data in the electronic health record (EHR).

StaffResources

Document

Dec. 31, 2022

A Guide for Collecting Data on Sexual Orientation and Gender Identity

This Guide is designed to help healthcare organizations successfully collect sexual orientation and gender identity (SOGI) data and document the data in the electronic health record (EHR).

StaffResources

Document

Dec. 31, 2021

Using Data to Reduce Disparities and Improve Quality

Stratifying quality data by patient race, ethnicity, language and other demographic variables such as age, sex, health literacy, sexual orientation, gender identity, socio-economic status, and geography is an important tool for uncovering and responding to healthcare disparities. This document addresses the use of data by equity-focused multi-stakeholder collaboratives.

StaffResources