Calendar

AP Automation for the modern hospital – Webinar Series

Part 2: Today's Trends

Accounts Payable is now busier than ever and AP leaders are eager to improve operation efficiency and effectiveness. Paying vendors electronically frees staff from the drudgery of manual check processing, allowing them to focus more of their time on higher-value activities such as data analysis and supplier management. Join our informative webinar to learn how epayments make AP more efficient.  This webinar is being brought to you by valued WHA Corporate Member, Paymerang.

Webinar will be recorded and placed on the WHA On-demand Learning Center.

   

 

 

 

The Winning Race: Diversity, Equity & Inclusion Coaching Clinic

Part 1: A New Referee for Diversity, Equity and Inclusion Implementation

Across the U.S., COVID-19 has disrupted “normal” ways of living, working and interacting. The ways we perceive, use and deliver healthcare are no exception. Join us as Andrew Rebhan, Advisory Board Expert Partner, examines the pandemic’s impact on U.S. healthcare by looking at it through the lens of healthcare customers – namely, patients, physicians, IDNs and payers.

This session establishes why equity remains the missing element in achieving a more inclusive and diverse work environment. It focuses on orienting participants to the key concepts and application of equity in multiple settings and defines key terms that will be referenced throughout the series. This session is crucial to the continuity of the program; if you or one of your registered board/team members must miss this session, a recording will be provided. 

 

 

WHA Information Center Data Tools for Everyday Use - 2021 Virtual Bag Lunch Webinar Series

Session 3: Understanding Your Charges in a New Era of Transparency

A new federal rule required each hospital to post its “standard charges” on the hospital’s website in a “machine readable” format. Given the broad scope of services provided by hospitals 24/7, a chargemaster contains thousands of services and charges. WHAIC has developed a user-friendly tool which would allow hospitals a systematic way to analyze these charges by offering a “drill down” type of functionality starting at the highest level which is “service line”, proceeding through MS-DRGs for the selected service line, to appropriate revenue groups within a selected MS-DRG, ultimately down to the individual charges making up that revenue group. Join us for this members-only webinar as we slice and dice to understanding your charges!

 

 

The Winning Race: Diversity, Equity & Inclusion Coaching Clinic

Part 2: Equitable Conversations

As diversity, equity and inclusion approaches continue to expand within a 21st century cultural framework, this session directly confronts internal scenarios that routinely surface in organizations during DEI strategy adoption. Healthcare leaders will learn how to engage managers and teams at every phase of their DEI strategy implementation

 

Quality Improvement Series

Part 1: Measurement & Data

There is a great demand for accurate, useful information on healthcare quality that can inform the decisions of consumers, employers, physicians and other clinicians and policymakers. Various types of measures are used in healthcare to assess performance, improvement and other aspects of quality. This first session will provide an overview of the types of measures used in healthcare, methods for simple data collection that engages the frontline and how good display of data can communicate the story with tips for effective displays of data including dashboards.
 

 

 

The Winning Race: Diversity, Equity & Inclusion Coaching Clinic

Part 3: Equitable Messaging

Using blockbuster movies and favorite television shows, this session takes you on a cinematic scavenger hunt to best understand the art of equitable messaging in external engagement. External conversations that reset advertising, earned media, and business-to-business relationships are key to authentically embracing your DEI approach. This session will help healthcare leaders identify emotions and external-facing DEI opportunities. 

 

Designing for Patient Access Across the Acuity Spectrum to Improve the On-Demand Care Experience


As systems develop strategies to keep up with growing demand of patient needs, both preventative and emergent, streamlining patient access across a spectrum of services and locations is key to a balanced care delivery model. The objective of building trust by utilizing primary and specialty care as a relationship starter for an organization relies on many factors, and design provides an integral support for brand loyalty. And all while balancing delivering safe, superior and affordable care. Market differentiation, especially within the realm of primary care, often means also addressing unique consumer considerations- generational preferences, accessibility to sites of care and patient perception of risk of infection in certain settings, given the recent pandemic experiences, which all factor into how patients choose where and how to receive care.  In addition, retail and virtual options have become more mainstream ways to receive care and the ever-evolving nature of technology can also influence design, increase access and affordability to patients and healthcare organizations alike. This presentation will share key factors for a considered design strategy to address these competing needs and provide a design framework for future strategic decisions. With a focus on the physician, patient and family experience, we will discuss how the built environment can enhance experience and operations, helping organizations create a well-rounded portfolio of access and design solutions. This webinar is being brought to you by valued WHA Corporate Member, EUA.

 

EMTALA Update 2021

Part 1

The EMTALA manual was updated in July of 2019. There were seven recent documents or survey memos that have promulgated by CMS related to EMTALA. Although the OIG regulations are not contained in the CMS EMTALA CoP manual, they are important for all hospitals to be aware of those regulations.
 
EMTALA is a hot topic and should now be on the radar screen for every hospital. There have been a recent increased number of deficiencies and increased CMS and OIG activity. It is important for hospitals to be prepared should a CMS surveyor walked into your hospital today to investigate an EMTALA complaint.
 

 

The Winning Race: Diversity, Equity & Inclusion Coaching Clinic

Part 4: Equitable Partnership Building

Sustainable DEI approaches require strategic, social partnerships that can protect your organizational vulnerabilities and bolster long-term goals. Nurturing relationships with civic groups or organizations that are also attempting to enhance their DEI presence can be difficult. We often say “yes” to everyone in the afterglow of DEI initialization, but how can we find partners to do what we can’t do? How do we collaborate with partners who increase our DEI credibility? This session educates healthcare leaders on the ‘Win When Partnership Assessment Framework’ and how to identify and nurture non-traditional partnerships. 

 

EMTALA Update 2021

Part 2

The EMTALA manual was updated in July of 2019. There were seven recent documents or survey memos that have promulgated by CMS related to EMTALA. Although the OIG regulations are not contained in the CMS EMTALA CoP manual, they are important for all hospitals to be aware of those regulations.
 
EMTALA is a hot topic and should now be on the radar screen for every hospital. There have been a recent increased number of deficiencies and increased CMS and OIG activity. It is important for hospitals to be prepared should a CMS surveyor walked into your hospital today to investigate an EMTALA complaint.
 

 

Quality Improvement Series

Part 2: Interpreting Data & Improvement

The interpretation of data assigns a meaning to the information analyzed and determines its signification and implications. The importance of data interpretation is evident and it needs to be done properly. Is it improvement, or isn’t it? Correctly interpreting data is critical to ensure appropriate decisions are made about processes and need for changes. This second session will provide an overview of how to assess data for signals of improvement, such as trends and why run charts are essential tools for determining improvement vs. normal variation.
 

 

 

EMTALA Update 2021

Part 3

The EMTALA manual was updated in July of 2019. There were seven recent documents or survey memos that have promulgated by CMS related to EMTALA. Although the OIG regulations are not contained in the CMS EMTALA CoP manual, they are important for all hospitals to be aware of those regulations.
 
EMTALA is a hot topic and should now be on the radar screen for every hospital. There have been a recent increased number of deficiencies and increased CMS and OIG activity. It is important for hospitals to be prepared should a CMS surveyor walked into your hospital today to investigate an EMTALA complaint.
 

 

AP Automation for the modern hospital – Webinar Series

Part 3: Are your Business Payments Safe? Fraud awareness

Did you know your current check processing is posing risks and exposing your AP payments to payment fraud risks? With internal and external threats on the rise, accounting teams have no time to lose in mitigating the risks of payment fraud, safeguarding sensitive banking information, and ensuring the integrity of the accounting system.  Electronic payment solutions, such as virtual cards and ACH transactions, provide greater protections than paper checks, mitigating the risk of payment fraud.  Join us to learn how your company can help your accounts payable team can eliminate check writing and start making secure vendor payments today.  


Webinar will be recorded and placed on the WHA On-demand Learning Center.

   

 

 

 

The Winning Race: Diversity, Equity & Inclusion Coaching Clinic

Part 5: Diversity Pipeline Development

Every organization wants to increase their diversity portfolio, but often struggle with patiently executing an effective strategy. This session guides participants through effective underrepresented minority pipeline development; understanding professional and personal racial affinity member organizations, collaborating with minority-serving colleges and universities, branding and publicizing, and the do’s and don’ts of pipeline development.  

 

2021 Physician Leadership Development Conference: On-demand and Part 2


Physician leaders must represent both clinical and management interests. Those new to the role are often challenged to move beyond their clinical expertise as they are asked to problem solve, lead their clinical colleagues, and manage needed change in a rapidly evolving health care environment.