Health Care Quality Resource Center

Health Care Quality Resource Center

We’re excited to offer you a dedicated space to find up-to-date information on quality and patient safety resources, tools, educational opportunities such as webinars, information on events, news and updates from the WHA Chief Quality Officer, Quality Director, Quality Managers and more!

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Jul. 14, 2026

WHA Swing Bed Optimization Playbook

We’re excited to offer you a dedicated space to find up-to-date information on quality and patient safety resources, tools, educational opportunities such as webinars, information on events, news and updates from the WHA Chief Quality Officer, Quality Director, Quality Managers, and more!

Jul. 14, 2026

Swing Bed Services MLN Fact Sheet

We’re excited to offer you a dedicated space to find up-to-date information on quality and patient safety resources, tools, educational opportunities such as webinars, information on events, news and updates from the WHA Chief Quality Officer, Quality Director, Quality Managers, and more!

Jul. 14, 2026

Swing Bed Referral Checklist

We’re excited to offer you a dedicated space to find up-to-date information on quality and patient safety resources, tools, educational opportunities such as webinars, information on events, news and updates from the WHA Chief Quality Officer, Quality Director, Quality Managers, and more!

Jul. 14, 2026

Swing Bed Admission Checklist

We’re excited to offer you a dedicated space to find up-to-date information on quality and patient safety resources, tools, educational opportunities such as webinars, information on events, news and updates from the WHA Chief Quality Officer, Quality Director, Quality Managers, and more!

Video

Mar. 9, 2026

Strengthening Demographic Data Collection – Poster Presentation

The IDEA Poster is a quick reference visual tool that reinforces the importance of collecting accurate, patient reported demographic data to advance health equity. It highlights why demographic data matters and outlines what information is collected, including REaL and SOGI data.

StaffResources

Video

Mar. 9, 2026

Strengthening Demographic Data Collection - PowerPoint Presentation

This IDEA PowerPoint presentation equips staff with the knowledge and confidence to collect Race, Ethnicity, and Language (REaL) and Sexual Orientation and Gender Identity (SOGI) information sensitively and respectfully. It explains why accurate, patient reported demographic data is essential for identifying disparities, improving care, and advancing health equity, and provides practical guidance on how to introduce these questions.

StaffResources

Document

Jan. 15, 2026

IDEA Playbook

The IDEA Playbook is a practical guide for designing, implementing, and sustaining accurate, patient reported demographic data collection—an essential foundation for advancing health equity. The playbook supports organizations in building reliable processes for capturing Race, Ethnicity, and Language (REaL), Sexual Orientation and Gender Identity (SOGI), and other key demographics.

StaffResources

Document

May. 21, 2025

Sexual Orientation and Gender Identity Patient Facts - Spanish

This document is designed to help healthcare organizations successfully collect sexual orientation and gender identity (SOGI) data and document the data in the electronic health record (EHR).

PatientResources

Document

May. 21, 2025

Sexual Orientation and Gender Identity Patient Facts

This document is designed to help healthcare organizations successfully collect sexual orientation and gender identity (SOGI) data and document the data in the electronic health record (EHR).

PatientResources