On-demand Learning Center
On-demand Learning Center
Welcome! Here, you will find timely, relevant, informative and educational learning that is available to you 24/7. You can access it whenever and from wherever you choose.
You will find education in a variety of different formats. Some of which include:
- PowerPoint with audio
- Recorded webinar
- Video
- Knowledge documents (white papers, pdfs, etc.)
Resources by Topic
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Video
Aug. 15, 2025
Changes to State Hospital Assessment/DPP
Learn about changes to the state hospital assessment (DPP)
Health_Care_FinanceVideo
Mar. 10, 2025
Wisconsin Hospital Property Tax Exemption Developments and Applications
Municipal property tax assessors nationwide are re-evaluating hospital property tax exemptions in light of the increasing frequency of hospital systems acquiring medical practices and MOBs. This is particularly true after the common and related decision for those systems to convert the property to licensed / accredited hospital outpatient departments. Wisconsin is certainly at the forefront of this trend, with assessors statewide taking increasingly aggressive positions on hospital-owned property tax exemptions. Our webinar provides background on the basics of Wisconsin property tax exemption law in the hospital space, discusses how Wisconsin Courts apply the relevant statutes to modern property ownership trends, and pointers to evaluate whether outpatient or Rural Health Clinic properties should qualify for exemption.
Health_Care_FinanceDocument
Mar. 10, 2025
Wisconsin Hospital Property Tax Exemption Developments
Municipal property tax assessors nationwide are re-evaluating hospital property tax exemptions in light of the increasing frequency of hospital systems acquiring medical practices and MOBs. This is particularly true after the common and related decision for those systems to convert the property to licensed / accredited hospital outpatient departments. Wisconsin is certainly at the forefront of this trend, with assessors statewide taking increasingly aggressive positions on hospital-owned property tax exemptions. Our webinar provides background on the basics of Wisconsin property tax exemption law in the hospital space, discusses how Wisconsin Courts apply the relevant statutes to modern property ownership trends, and pointers to evaluate whether outpatient or Rural Health Clinic properties should qualify for exemption.
Health_Care_FinanceDocument
Jul. 17, 2024
Organizational Agility
Learn more about Organizational Agility.
ChangeManagementVideo
Jan. 1, 0001
Accessing BCBS settlement payments to hospitals
This webinar explains how hospitals can access the BCBS settlement payments.
Legal-EducationVideo
Jan. 1, 0001
How to Implement a Near Miss Program
This educational event is designed to equip healthcare professionals with the knowledge and tools required to develop and sustain a near miss reporting program within their organizations. The educational session will cover key aspects such as the steps to start a near miss program, strategies for incentivizing staff participation, and the importance of a non-punitive reporting culture. Expert insights will be provided on setting up a comprehensive system that engages all stakeholders and effectively uses collected data for continuous improvement. By the end of the webinar, participants will be able to apply these practices to improve patient and employee safety, and meet higher standards of care in all types of healthcare settings.
Compliance QualityVideo
Jan. 1, 0001
Experience Matters, People Matter: Exceptional Customer Service in a Managed Service Program
Discover how exceptional customer service in a managed service provider is built on the power of people. Join industry experts as they discuss how to balance technology and people-driven strategies to deliver stability, quality, and meaningful partnerships. Don't miss this opportunity to gain actionable insights and best practices to elevate your service delivery!
CustomerService PatientExperience PersonalWell-beingDocument
Jan. 1, 0001
Beyond Advocacy - Presentation Slides
Wisconsin Hospital Association
CustomerService LeadershipDocument
Jan. 1, 0001
How to Implement a Near Miss Program - Slide Deck
This educational event is designed to equip healthcare professionals with the knowledge and tools required to develop and sustain a near miss reporting program within their organizations. The educational session will cover key aspects such as the steps to start a near miss program, strategies for incentivizing staff participation, and the importance of a non-punitive reporting culture. Expert insights will be provided on setting up a comprehensive system that engages all stakeholders and effectively uses collected data for continuous improvement. By the end of the webinar, participants will be able to apply these practices to improve patient and employee safety, and meet higher standards of care in all types of healthcare settings.
Compliance QualityJan. 1, 0001
Near Miss/Good Catch Tool Kit
Tool Kit is a supplement to the webinar "How to Implement a Near Miss Program"
