Health Care Quality Resource Center

Health Care Quality Resource Center

We’re excited to offer you a dedicated space to find up-to-date information on quality and patient safety resources, tools, educational opportunities such as webinars, information on events, news and updates from the WHA Chief Quality Officer, Quality Director, Quality Managers and more!

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Document

Aug. 27, 2025

Sexual Orientation and Gender Identity (SOGI) Quick Reference Index Cards

This quick reference index card provides scripted answers to how to ask patients' sexual orientation and gender identity questions and patients’ frequently asked questions.

StaffResources

Document

Aug. 27, 2025

Race/Ethnicity and Language Quick Reference Scripting Index Cards

This quick reference index card provides scripted answers to how to ask patients' race/ethnicity and language questions and patients’ frequently asked questions.

StaffResources

Document

Aug. 27, 2025

Glossary of Terms: Definitions of Sexual Orientation and Gender Identity (SOGI) Categories

This document defines terms used in SOGI data collection guidelines and provides definitions of terms that individuals collecting or providing SOGI data may find useful to understand. These definitions represent our current understanding of how individuals communicate about their experiences and the experiences of others. Identity and language are both social and individual, so these definitions may be different than what you have encountered or from how you use these terms.

StaffResources

Document

Mar. 1, 2025

Guide to Preventing Catheter-Associated Urinary Tract Infections (CAUTI)

Wisconsin Hospital Association

CatheterAssociatedUrinary

Page

Jan. 1, 2025

Diabetes Care - Standards of Care in Diabetes

The American Diabetes Association (ADA) “Standards of Care in Diabetes,” referred to here as the Standards of Care, serves as a comprehensive resource to clinicians, researchers, policy makers, and other stakeholders. It outlines key elements of diabetes care, sets treatment goals, and provides tools to assess care quality, all aimed at improving diabetes care and outcomes across diverse populations.

ChronicDiseaseManagement

Document

Oct. 11, 2024

Diabetes Playbook: Managing the Care of Those with Diabetes

Diabetes refers to a group of diseases that affect how the body uses blood glucose. Information here includes resources on the prevention and management of type 2 diabetes.

ChronicDiseaseManagement

Document

Oct. 11, 2024

Metabolic Syndrome: A Disease of Conditions

Chronic kidney disease, also called chronic kidney failure, involves a gradual loss of kidney function. Information here includes treatment for chronic kidney disease which focuses on slowing the progression of kidney damage, usually by controlling the cause.

ChronicDiseaseManagement

Document

Oct. 11, 2024

Smoking Cessation: Managing and Treating Tobacco Use

Tobacco use can lead to serious health problems. Quitting tobacco greatly decreases the risk of developing tobacco related diseases. Information includes tobacco cessation tools and resources.

ChronicDiseaseManagement

Page

Oct. 11, 2024

Quitting Quickinars: Guiding the Way to Becoming Smoke Free

These bite sized learning modules are intended to provide you with quick information on how to work with individuals on their journey to becoming smoke free and provide you with resources to equip yourself with the tools needed to assist individuals.

ChronicDiseaseManagement

Document

Mar. 28, 2024

2024 Office of Management & Budget (OMB) Race and Ethnicity Standards Definition

The 2024 OMB Standards Definition defines the minimum categories for data on race and ethnicity for Federal statistics, program administrative reporting, and civil rights compliance reporting.

StaffResources