Valued Voice

WHA member hospitals work tirelessly to attract and retain staff, and creating a culture where all generations of staff feel engaged, valued and appreciated is vital to employee satisfaction. At this year’s Wisconsin Rural Health Conference, you can participate in two different presentations where you will learn how to best create a positive work culture.

GenHealth: Navigating Generational Dynamics in Healthcare

This presentation equips healthcare professionals with insights into how different generations prefer to communicate, engage and build trust in care settings. This session explores not only the patient-provider relationship, but also the dynamics among generationally diverse health care teams. Participants will uncover practical strategies to improve communication, strengthen collaboration and ease generational disconnects that can impact both patient satisfaction and staff morale. Attendees will walk away with actionable takeaways to immediately apply in their daily work, helping them enhance the patient experience, build stronger team connections and ultimately improve health care outcomes.

June 9, 2026
8:40 - 10:10 AM
Phil Gwoke, Generational Expert and Thought Leader

Multi-Generational Employee Wellness Programs

Exploring how organizations can design and implement multi-generational employee wellness programs that meet the unique needs of today’s diverse workforce, this panel will focus on practical strategies to enhance engagement, support well-being across age groups and strengthen retention through inclusive wellness initiatives.

June 9, 2026
1:00 – 2:00 PM
Carol Wilson, President & CEO, Empathia
Laura Kuglitsch, Population Health & Wellbeing Advisor, M3 Insurance
Chris DeLapp, Staff and Community Education Manager, Prairie Ridge Health
Moderator: Katie Ott, Director of Benefits Engagement Solutions and Partner, M3 Insurance

For more information on the WHA Wisconsin Rural Health Conference, including registration, click the button below.